Shipping policy

 

Thank you for shopping with us. Below is our shipping policy for all orders placed through our store.

Shipping Availability

We currently ship to selected destinations, including:

- United States 🇺🇸
- United Kingdom 🇬🇧
- Germany 🇩🇪
- Australia 🇦🇺
- New Zealand 🇳🇿
- France 🇫🇷
- Italy 🇮🇹
- Spain 🇪🇸
- Norway 🇳🇴
- Sweden 🇸🇪
- Netherlands 🇳🇱
- Switzerland 🇨🇭
- Austria 🇦🇹

We also ship to selected countries worldwide where shipping is available.

Processing Time

Orders are typically processed within 1–3 business days after payment has been confirmed.

During periods of high order volume, processing may take slightly longer.

Shipping Time

- International orders: 5–10 business days

Shipping times may vary depending on the destination country, customs clearance, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on:

- Destination
- Selected shipping method
- Applicable shipping fees

International customers may be responsible for:

- Customs duties
- Any additional fees imposed by their country

These charges are not controlled by our store and are the customer's responsibility.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available).

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or lost packages caused by incorrect shipping information.

Lost or Delayed Packages

If your package is significantly delayed or lost during transit, please contact us, and we will do our best to assist you.

Contact Us

For any shipping-related inquiries, please visit the Contact Us page on our store or contact our support team via email:

Email: Support@lsynthetic.com

TikTok: @lsynthetic